Effective September 27, 2026. Rink Report is operated by Grace Coding LLC, California, USA.

1. Information We Collect

You can browse spots, events and conditions without an account. If you choose to create one, we collect your email address and any username you pick.

Depending on which features you use, we may also collect:

• Condition reports and check-ins — the spot, what you reported, and any photo or video you attach.
• Location — only when you ask for it. Distances are calculated on your device. Roll Safe records the location you start a session from so it can be included in an alert. Crew sharing publishes your position to that crew for a time window you choose. We never collect location in the background.
• Emergency contacts — the name, phone number and email of people you choose. These belong to third parties who never signed up, which is why we ask you to confirm you have their permission before saving them.
• Your skate log — private by default, and never published.
• Crew messages, favourites, profile photo and bio, and push notification subscriptions.
• Billing state if you subscribe. Card details go directly to Stripe; we never see or store them.
• Spot correction suggestions — what you type into "Suggest a fix" on a spot, an optional link, and an optional email if you want a reply. No account is needed. The email is seen only by our reviewer, is never shown publicly, and is used only to reply about that suggestion.
• An anonymous device identifier, if you use the app without an account. This is a random id stored only on your device — not your name, email, or anything else that identifies you — so we can count real installs instead of repeat visits, and see whether people who try the app without an account go on to create one. If you later sign in on that device, we link the device identifier to your account once, and it is deleted if you request account deletion.
• Usage analytics — how the app is used: which pages and buttons are tapped, and actions such as signing in, a check-in, a condition report, starting a Skate Log or Roll Safe session, or starting checkout, along with your platform (iOS, Android or desktop) and whether the app is installed. When you are signed in, this is tied to your account by a random internal id — not your name or email. Our analytics provider also derives an approximate region (country or city) from your IP address. We do not send it your GPS position, what you type into forms, your emergency contacts' details, or the contents of your skate log — for Skate Log we record only that a session took place.
• Anonymised screen recordings — to find where people get stuck, we record how the app looks and is used during a visit (taps, scrolling, layout). All on-screen text and everything you type is masked before it leaves your device, so it cannot be read back.

We use one analytics provider (Amplitude, listed in section 3). We do not use any advertising SDK or advertising tracker, we do not use your advertising ID, and we never read your device address book.

2. How We Use Your Information

We use your information to provide skater-reported spot conditions, facilitate community check-ins, and to trigger emergency alerts via SMS, Voice Call, and Email if you do not check back in before your Roll Safe timer expires. Roll Safe records the location you start a session from so it can be included in that alert; it does not track your location continuously, and it is a notification service rather than an emergency or medical response service.

Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers you save as emergency contacts are used only to deliver Roll Safe safety alerts on your behalf, and are passed to our messaging and voice provider solely to send those alerts. No mobile information is sold, rented, or shared for marketing.

3. Who We Share It With

We do not sell your personal information, and we do not share it for advertising. We use the following service providers, each only for the purpose listed:

• Supabase — database, sign-in and file storage
• Vercel — website hosting
• Vonage — SMS and voice calls for Roll Safe alerts
• Resend — email alerts
• Stripe — subscription payments
• Cloudinary — video processing and delivery
• Mapbox — maps
• Amplitude — product analytics and the anonymised screen recordings described in section 1, used only to understand and improve the app
• OpenWeather — current conditions
• Apple, Google and Mozilla push services — delivering push notifications, unavoidably, if you turn them on

We may also disclose information where required by law.

4. Data Storage & Security

Your data is stored using Supabase (PostgreSQL) with Row Level Security, and is encrypted in transit — rinkreport.app is HSTS-preloaded, so there is no unencrypted fallback. Data is stored in the United States. We never share your personal contact information with third parties for marketing purposes.

5. How Long We Keep It

We keep your account and the personal data attached to it for as long as your account exists. You can delete it at any time (see section 7), and when you do:

• Deleted outright — your profile, emergency contacts, Roll Safe sessions and the locations in them, alert delivery logs, your skate log, favourites, crew messages and positions, event posts and push subscriptions.
• Kept, but anonymised — your condition reports and check-ins. The link to you is permanently removed and the rest of the entry stays in the public catalogue, because those entries are what other skaters rely on. Once anonymised they are no longer personal information and are retained indefinitely.

If you subscribe, billing records are cancelled before your account is removed, and Stripe retains transaction records as its own legal obligation.

Analytics history is not removed automatically when you delete your account. Once you delete, nothing new is tied to your id, but events already recorded remain with Amplitude until we delete them. Email info@rinkreport.app and we will submit a deletion request for your analytics data as well.

6. Roll Safe Emergency Alerts

By using Roll Safe, you explicitly authorize Rink Report to send automated SMS, Voice, and Email alerts to your designated emergency contact. Standard messaging rates may apply.

7. Your Choices and Rights

You can edit your profile, remove an emergency contact, turn any notification off, and stop sharing your location at any time from inside the app.

You can delete your account and its data yourself — under Profile in the app, or at rinkreport.app/delete-account. Deletion is immediate and permanent; we cannot restore an account afterwards.

You may also email info@rinkreport.app to ask what we hold about you, to correct it, or to have it deleted — including your analytics data. Signing out stops further activity being tied to your account on that device.

8. California Privacy Rights

Rink Report is a California company and most of our users are in California. If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we collect and why, to request a copy, to ask us to correct or delete it, and not to be discriminated against for exercising any of those rights.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We have never done either. To exercise any right, use the deletion link above or email info@rinkreport.app — we will respond within 45 days.

9. Age Requirement

Rink Report is intended for skaters aged 13 and over, and the app is not directed to children. We do not knowingly collect personal information from anyone under 13. If you believe someone under 13 has created an account or provided us with personal information, contact us and we will delete it promptly.

Every skater holds their own account and chooses their own emergency contacts. A skater aged 13 or over may list a parent or guardian as the contact who receives their Roll Safe alerts.

10. Changes to This Policy

If we change this policy we will update the effective date above, and for anything significant we will say so in the app rather than relying on you to re-read this page.

11. Contact

Grace Coding LLC, California, USA — info@rinkreport.app