Rink Report

Rink Report

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Delete your account

You can delete your Rink Report account at any time, from inside the app or by asking us. Deletion is permanent — there is no undo and no recovery period.

In the app

  1. Open Profile
  2. Scroll to Delete account
  3. Type your email to confirm

If you have a subscription bought on the website, it is cancelled automatically as part of deletion. You will not be charged again. A subscription bought through the App Store in the iPhone app is Apple's to cancel, not ours: before you delete, turn it off in your Apple ID subscription settings (iPhone: Settings, your name, Subscriptions), or Apple will keep charging you.

If you can't sign in

Email info@rinkreport.app from the address on the account. We'll confirm it's you and delete it within 30 days.

What gets deleted

  • Your profile, username, photo and bio
  • Your skate log and streak, with its ratings, notes, home rink, gear care, setups (with their swap sets and any retired, stolen or lost flag), maintenance log, reminders, fits, gear records and receipt photos (with their history, anything removed in the last 30 days and any record of support lookups), the record of your account locks and sign-outs, gear closet (with your spare counts), skate bag, Wish List (with its notes and gift link), My Gear settings and drawing requests, the hosts you tagged and the list of Apple Health workouts you already added or dismissed
  • Any Help a Skater campaigns you submitted, with their photos
  • Your answers to what the floor is like at places
  • The private ambassador notes the team keeps if you are an ambassador
  • Your Roll Safe sessions and saved emergency contacts
  • Your Skate Songs lists and their songs, and any shared link to them (the link stops working)
  • Your crews, crew messages and any location you shared
  • Your favourites, the skaters you blocked, and notification settings (including weather alert settings)
  • The tips and rink memories you sent us, with any photos or videos you attached to a memory, and any dispatch that was never published (a published dispatch stays under your username unless you ask us to remove it)
  • If you signed in with Apple, we also cancel Rink Report's Apple sign-in for you

What stays, without your name on it

Condition reports and check-ins you contributed stay in the app, with your account unlinked from them. They're what tells the next skater whether a floor is smooth or a lot is full — removing them would take that away from everyone else, and once the link is cut they say nothing about you.

Two things we cannot remove from our side alone: Stripe keeps its own payment and tax records for charges you made (we cancel your subscription first), and analytics history already recorded with our analytics provider is not removed automatically. Email us at the address above and we will delete it. Details are in the Privacy Policy.

If you run a host page, the page stays and simply becomes unclaimed. If you started a crew that other people are still in, it carries on without you — ownership passes to its longest-standing member. A crew with nobody else in it goes with your account.

See also our Privacy Policy and Terms.