1. Acceptance of Terms
By accessing and using Rink Report, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our application.
2. Who Can Use Rink Report
You must be at least 13 years old to create an account. Rink Report is not directed to children, and we do not knowingly allow anyone under 13 to register. Every skater holds their own account; a skater aged 13 or over may list a parent or guardian among their emergency contacts.
3. User Conduct
You agree to use the app for lawful purposes only. You are responsible for the accuracy of the reports you submit. Abusive language, false reports, or spam will result in content removal or account suspension.
4. Roll Safe Feature
The Roll Safe feature is a community safety net, not a guarantee of emergency response. It is a notification service: it alerts the contacts you choose and cannot contact 911 or any emergency, medical or rescue service on your behalf. If you believe someone is in danger, call your local emergency number. Roll Safe records the location you begin a session from so it can be included in an alert; it does not track your location continuously and is not a live-tracking service.
By adding an emergency contact you confirm that you have that person's permission to be contacted on your behalf. When a timer expires, or when you send an alert yourself, that contact may receive an SMS message and an automated voice call from Rink Report, and an email where an address is provided. Message and data rates may apply. Recipients may reply STOP to any message to opt out of further messages.
Rink Report is not liable for un-delivered alerts due to network issues, carrier failures, device state, or incorrect contact information. You assume all risk when skating.
5. SMS & Voice Messaging Programme
Programme name: Rink Report Roll Safe Alerts.
Programme description: Rink Report Roll Safe Alerts is a safety notification programme. When a skater starts a Roll Safe session and does not check back in before their timer expires — or when the skater sends an alert themselves — we send a safety alert to the emergency contacts that skater has saved. Alerts may be delivered by SMS, by automated voice call, and by email where an address has been provided. We do not send marketing or promotional messages through this programme.
Message frequency: Message frequency varies; messages are sent only when a Roll Safe timer expires or a skater sends an alert.
Message and data rates may apply.
Opt-out and help: Reply STOP to any message to opt out of further messages. Reply HELP for assistance.
Customer support: Contact us at rinkreport.app/contact for help with this messaging programme.
Carriers are not liable for delayed or undelivered messages.
Consent to receive these messages is obtained from the skater who saves an emergency contact, who confirms at the point of entry that they have that person's permission to be contacted on their behalf. Consent is specific to this programme and is not bundled with any other agreement. See our Privacy Policy.
6. Premium Subscriptions
Premium features are billed monthly or annually via Stripe. Subscriptions auto-renew. You can cancel at any time to prevent future billing, but no refunds are provided for partial billing periods.